Yesterday I had to get in touch with McAfee customer care, via the net. Anti-Virus I had put on the computer. If every customer care person was like the one I got the world would be a better place. She listened to my issue. Then sorted it out straight away and extended my new year by 30 days for been a loyal customer. It was all polite talk between us both. I am sure we all know what customer care can be like at times. This was how it should be. None of the normal BS we can encounter. Nice person who sorted the issue out straight away. Breath of fresh air.